AccademiaVino is now the first specialized wine school in Italy to have been awarded an ISO 9001 Quality System certification.
This is an important recognition of the professionalism and attention to detail that we put in every part of our daily work. The ISO 9001 Quality System Certification involves a complex procedure during which a third-party certification agency minutely examines every aspect of the operation. The final part of the certification process is an on-site audit which involves a lenghthy direct observation of the way we work and deliver our courses.
Among the many factors taken into consideration there are:
- procedures for the design and scientific validation of our exclusive courses
- quality of delivery of WSET courses
- the curriculum and constant training of our tutors
- physical facilities and technical equipment
- administrative procedures
- and, above all: customer satisfaction
Having reached this great milestone, we are now already working to plan the many exciting new developments for the 2016-2017 season which will be announced soon.